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Store in New York

294 Bay Meadows Ave.
Bay Shore, NY 11706

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Information questions

Frequently Asked Questions

What exactly happens after ordering?

Orders are processed within 1-2 business days after payment verification. Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

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Will you restock items indicated as “out of stock?”

We are always working to restock our items. If you find a product is out of stock, please let us know your needs, and we will do our best to expedite the restocking process.

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What the process of the ODM service?

Once you submit your requirements, our R&D team will analyze them and proceed with design and development. After the design phase, we offer production, shipping, and even dropshipping services. If you have any questions or encounter any issues, please don’t hesitate to contact us.

How long does the delivery take and how much does it cost?

We offer delivery services through DHL, FedEx, and UPS, which typically take about 3-5 days. We also provide DDP air freight services, which usually take around 7-15 days. The shipping costs are based on the actual charges from the courier service providers.

Whatever you need, we're here to help.

Just get in touch, and we'll try our best to respond within 24 hours.

Logistics order@esp32s.com